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I'm very satisfied with A1 Best Plumbing services. This is the first time I use them. I called them late last evening and they took my call. Their prompt response... read more and effectiveness in installing a new water heater this morning is greatly appreciated. German, the technician, was very courteous, prompt and efficient. Thanks you!
Initial response was great. Then, they ghosted me. I followed up a few times and nothing. Had another company cone out and fix it for less money... read more anyway, but not great to set an appointment and then just disappear. Won't call again.
Called A1 Best first thing in the morning was expecting to need to wait a day for service but they came out that afternoon. The technician, German, was super... read more professional and didn't leave until he was completely sure the issue (a Leak) was fixed properly. Highly recommended
This is the first time I called them in the late evening & they were able to fix my kitchen sink clogged-up issues on the same night.
#1 Reliability! Awesome!
Leo C.
I am so happy I found A1 Best Plumbing. I had an urgent situation with a blockage in the main pipe. It was found to have roots in the main... read more and we will call them back for this issue as well as any plumbing problems in the future. Vincent made it happen for Ron and Dominique to come and handle the problem. They were knowledgeable, diligent and very professional.
A five star rating for Ron and Dominique for a terrific job.
Very professional. Timely, courteous, reasonable, and expert workmanship. When Mike Diamond fumbled, A1 picked up the job and scored big time!!! Grateful for Vince as a problem solver, and especially... read more Ron and Dominique for their work ethic, professionalism, and quality of work. Honest problem solvers.
I will call A1 again without hesitation. Real Pros.
George M.
I am very disappointed in the service from this company. The owner was very rude and unprofessional. Our work that was done was never completed because the job was larger... read more than anticipated-our main valve needed repairing but the tech had to go to another job. We had to pay him before we left. He said he or someone else would be back in the morning to finish the main water valve between 10-12. No one showed up and we had been without water more than 24 hrs. I called the tech and he said the owner was supposed to call us-but he didn't. He also said the owner refused the work because the job was "a can of worms"-no call or anything to even tell us they refused the work. We had to call another plumber and they did the main valve no problem. When we turned the water back on, we noticed the cold water wasn't working at the kitchen sink due to a broken part where the A1 tech was working the day before. I called to have them come back out to finish the job but the owner refused to without charging us almost another $200. We will never give this company another cent and I will caution everyone I know to steer clear of them.
Service call $179.00
Rancr toilet $200.00
Water extraction $250.00
Mainline $250.00
Total $879.00
Plus 3% credit card convenience fee $26.37
So the total should have been $905.37 BUT the... read more invoice was for $909.76?!
You may say it's only a very small difference, but my main beef was they did not call me to let me know how much it was going to cost instead of obtaining approval from the tenant. Yes it did have to be cleared but I think they should let the owner know first exactly how much it was going to cost plus the 3% credit card convenience fee that will be charged on top of it. I would have appreciated a full disclosure, and an accurate billing total.
Vince is a problem solver who is willing to go over and above on difficult jobs. (And of course can handle the easy stuff too.). Ron and Dominique are... read more both excellent and cheerful - not to mention very hard-working. Took care of my clogged upstairs shower in short order - which had baffled another plumber