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We have worked with A1 Plumbing multiple times (we have a very large tree in front of our house and the roots create a constant problem) and have never been... read more disappointed. Our most frequent plumbing issue was a shower pipe that disconnected from the main line and was leaking water under our house without us knowing for weeks. I called Vince on a Saturday morning and Ron and D came out and spent the majority of the day fixing the issue and cleaning up the water under the house. They did a wonderful job and we have peace of mind knowing that there won't be additional problems in the future. Plumbing issues are never fun, but A1 Plumbing is beyond helpful and will get the job done correctly and for a fair price.
Very professional. Timely, courteous, reasonable, and expert workmanship. When Mike Diamond fumbled, A1 picked up the job and scored big time!!! Grateful for Vince as a problem solver, and especially... read more Ron and Dominique for their work ethic, professionalism, and quality of work. Honest problem solvers.
I will call A1 again without hesitation. Real Pros.
Service call $179.00
Rancr toilet $200.00
Water extraction $250.00
Mainline $250.00
Total $879.00
Plus 3% credit card convenience fee $26.37
So the total should have been $905.37 BUT the... read more invoice was for $909.76?!
You may say it's only a very small difference, but my main beef was they did not call me to let me know how much it was going to cost instead of obtaining approval from the tenant. Yes it did have to be cleared but I think they should let the owner know first exactly how much it was going to cost plus the 3% credit card convenience fee that will be charged on top of it. I would have appreciated a full disclosure, and an accurate billing total.
Ron and D were great! sunday morning emergency plumbing issue and they were here! Job was done perfectly and clean up was complete!
This is the first time I called them in the late evening & they were able to fix my kitchen sink clogged-up issues on the same night.
#1 Reliability! Awesome!
I am very disappointed in the service from this company. The owner was very rude and unprofessional. Our work that was done was never completed because the job was larger... read more than anticipated-our main valve needed repairing but the tech had to go to another job. We had to pay him before we left. He said he or someone else would be back in the morning to finish the main water valve between 10-12. No one showed up and we had been without water more than 24 hrs. I called the tech and he said the owner was supposed to call us-but he didn't. He also said the owner refused the work because the job was "a can of worms"-no call or anything to even tell us they refused the work. We had to call another plumber and they did the main valve no problem. When we turned the water back on, we noticed the cold water wasn't working at the kitchen sink due to a broken part where the A1 tech was working the day before. I called to have them come back out to finish the job but the owner refused to without charging us almost another $200. We will never give this company another cent and I will caution everyone I know to steer clear of them.
Vince and his installer Jim saved Thanksgiving. The night before Thanksgiving we came home and our tankless water heater had quit on us. We began calling around in hopes to... read more find a plumber who might have a tankless water heater on their truck or in their warehouse. Vince said he didn't have one but might be able to get one in the morning. He also recommended calling some of the bigger companies that night as they might have one in stock. Needless to say we couldn't find one that night and Vince went to work early on Thanksgiving morning. He found a warehouse that would open up for him and was able to get the parts needed. Jim arrived quickly and got to work. We are thankful for Jim who did sacrifice time with his family to get us up and running. Jim worked cleanly and quickly while communicating through the whole process. Thank you Vince and Jim again. I will definitely be using A1 again in the future.
Vince is a problem solver who is willing to go over and above on difficult jobs. (And of course can handle the easy stuff too.). Ron and Dominique are... read more both excellent and cheerful - not to mention very hard-working. Took care of my clogged upstairs shower in short order - which had baffled another plumber
I'm very satisfied with A1 Best Plumbing services. This is the first time I use them. I called them late last evening and they took my call. Their prompt response... read more and effectiveness in installing a new water heater this morning is greatly appreciated. German, the technician, was very courteous, prompt and efficient. Thanks you!