This is the first time I called them in the late evening & they were able to fix my kitchen sink clogged-up issues on the same night.

#1 Reliability! Awesome!

  Vince and his installer Jim saved Thanksgiving. The night before Thanksgiving we came home and our tankless water heater had quit on us. We began calling around in hopes to... read more find a plumber who might have a tankless water heater on their truck or in their warehouse. Vince said he didn't have one but might be able to get one in the morning. He also recommended calling some of the bigger companies that night as they might have one in stock.  Needless to say we couldn't find one that night and Vince went to work early on Thanksgiving morning. He found a warehouse that would open up for him and was able to get the parts needed. Jim arrived quickly and got to work. We are thankful for Jim who did sacrifice time with his family to get us up and running. Jim worked cleanly and quickly while communicating through the whole process. Thank you Vince and Jim again. I will definitely be using A1 again in the future.

  I called for replacement of the washing machine intake valves. If our house had been built correctly, this would have been a very straight forward job. Unfortunately, the valves had... read more been soldered instead of installed with a threaded coupling. Ronald and Dominic discovered the problem, figured out how to fix it and worked diligently to get the job done. Later, I discovered a very small leak in one of the connections. I called the next morning and they were back out that day to fix the problem.  This is the second time that we have used their services and, again, we are very happy with the service provided.

  I am very disappointed in the service from this company. The owner was very rude and unprofessional. Our work that was done was never completed because the job was larger... read more than anticipated-our main valve needed repairing but the tech had to go to another job. We had to pay him before we left. He said he or someone else would be back in the morning to finish the main water valve between 10-12. No one showed up and we had been without water more than 24 hrs. I called the tech and he said the owner was supposed to call us-but he didn't. He also said the owner refused the work because the job was "a can of worms"-no call or anything to even tell us they refused the work. We had to call another plumber and they did the main valve no problem. When we turned the water back on, we noticed the cold water wasn't working at the kitchen sink due to a broken part where the A1 tech was working the day before. I called to have them come back out to finish the job but the owner refused to without charging us almost another $200. We will never give this company another cent and I will caution everyone I know to steer clear of them.

  No one likes to have to call a plumber on a weekend morning. Could not be more thankful that Ronald and Dee were at my home within and hour of... read more my call and address the issue quickly.

  This plumbing company was contacted to repair my kitchen sink drain / garbage disposal which was backing water up into my sink. The plumbing team of two responded promptly, and... read more had good communication with me when they arrived. They wore appropriate protective gear as they began work on my drain. It was a more extensive plumbing job than I had anticipated but the team explained everything to me  and worked quickly but thoroughly to resolve the issue. They were patient even as my nosey cat kept trying to get in the way of them working, which I appreciate. They successfully cleared my drain and explained to me the work that they had performed. I am completely satisfied with the work that they did, and the ease of service and I will use them again as well as recommend to others. Overall,  a great experience working with this company.

  We had a main line backup in a rental unit and Vince had a crew out to us in 30 mins. Ron and D were very polite and calm while... read more dealing with a tough blockage. Ron snaked it once - it didn't clear. He did it a second time and it was cleared. But Ron wasn't going to leave without ensuring there was no further blockage. He snaked a third time and removed a deeper blockage than we knew about. He said he's "not a quitter"! and didn't want to leave without ensuring that they left us with cleared pipes all the way through. Thanks Vince, Ron, and D!

  Thank you A1 Best Plumbing for responding to my emergency call.
I had a hot water heater pipe burst. Vincent called Ronald and Dominic out ofter they had a late night... read more early morning call the day before. Ronald and Dominic got to my house as soon as they could.
Ronald was the nicest gentleman I met in a long time, he was very polite and professional and got the job done. I highly recommend them.

Thanks again,
Ms. Shanklin

  Initial response was great.  Then, they ghosted me.  I followed up a few times and nothing.  Had another company cone out and fix it for less money anyway, but not... read more great to set an appointment and then just disappear.  Won't call again.