We had a main line backup in a rental unit and Vince had a crew out to us in 30 mins. Ron and D were very polite and calm while... read more dealing with a tough blockage. Ron snaked it once - it didn't clear. He did it a second time and it was cleared. But Ron wasn't going to leave without ensuring there was no further blockage. He snaked a third time and removed a deeper blockage than we knew about. He said he's "not a quitter"! and didn't want to leave without ensuring that they left us with cleared pipes all the way through. Thanks Vince, Ron, and D!

  Very professional. Timely, courteous, reasonable, and expert workmanship. When Mike Diamond fumbled, A1 picked up the job and scored big time!!! Grateful for Vince as a problem solver, and especially... read more Ron and Dominique for their work ethic, professionalism, and quality of work. Honest problem solvers.

I will call A1 again without hesitation. Real Pros.

  Ron and Dominique were determined to solve my plumbing issues. I live in a building that consistently has issues with the plumbing and I knew the job could be... read more a challenge. They were both professional, came in a rush, and completed the job with care & patience. I appreciate the great level of service provided!

  Initial response was great. Then, they ghosted me. I followed up a few times and nothing. Had another company cone out and fix it for less money... read more anyway, but not great to set an appointment and then just disappear. Won't call again.

  Vince and his installer Jim saved Thanksgiving. The night before Thanksgiving we came home and our tankless water heater had quit on us. We began calling around in hopes to... read more find a plumber who might have a tankless water heater on their truck or in their warehouse. Vince said he didn't have one but might be able to get one in the morning. He also recommended calling some of the bigger companies that night as they might have one in stock. Needless to say we couldn't find one that night and Vince went to work early on Thanksgiving morning. He found a warehouse that would open up for him and was able to get the parts needed. Jim arrived quickly and got to work. We are thankful for Jim who did sacrifice time with his family to get us up and running. Jim worked cleanly and quickly while communicating through the whole process. Thank you Vince and Jim again. I will definitely be using A1 again in the future.

  This place was the worst.
They told me it was $180 for snaking $250 if it was after hours. So I scheduled during business hours. Somehow the guy went from... read more $250 to $495 because he had to clime on the roof to the main. But when he talked to my landlord he change it to $550. Also he ended
Up changing one pipe under my shower. Once he did that the shower was draining slow and then the house started to smell of gas. Call
The gas company the shut everything off because the was now a gas leak.
Next day they send plumbers back to locate the leaks and give estimate. 1 day no gas. On 2nd they send a different guy and don't tell me. And he does the measurements over again. Now 3rd day they begin work. But half way through the day they stop to get supplies but left my backyard gate open and dirty coveralls in the front yard and no sign of them. I call to see if coming back and they didn't come back for 3 hours it was nightfall by this time and they needed to go home. Now going on 4 days no gas! They guy tells me they will be there 1st thing in morning by the time I get home from work they will be done. Well the guy never came in morning and I call where are you and he says he forgot he had a physical therapy appointment. But say the coworker was working on the place. No one was at my place until late late afternoon they finished at 8:45 pm gas was back on 9:45 finally hit show by 10pm. To top it off they charge us a fortune. Never again.

  I am very disappointed in the service from this company. The owner was very rude and unprofessional. Our work that was done was never completed because the job was larger... read more than anticipated-our main valve needed repairing but the tech had to go to another job. We had to pay him before we left. He said he or someone else would be back in the morning to finish the main water valve between 10-12. No one showed up and we had been without water more than 24 hrs. I called the tech and he said the owner was supposed to call us-but he didn't. He also said the owner refused the work because the job was "a can of worms"-no call or anything to even tell us they refused the work. We had to call another plumber and they did the main valve no problem. When we turned the water back on, we noticed the cold water wasn't working at the kitchen sink due to a broken part where the A1 tech was working the day before. I called to have them come back out to finish the job but the owner refused to without charging us almost another $200. We will never give this company another cent and I will caution everyone I know to steer clear of them.

  We had a problem with our water heater on a Sunday night. Vince was helpful on the phone and then Ron and Dominique arrived early the next morning to fix... read more the leak. All in all a great experience with A1!

  This is the first time I called them in the late evening & they were able to fix my kitchen sink clogged-up issues on the same night.

#1 Reliability! Awesome!