Our Reviews

  Initial response was great. Then, they ghosted me. I followed up a few times and nothing. Had another company cone out and fix it for less money... read more anyway, but not great to set an appointment and then just disappear. Won't call again.

  Service call $179.00
Rancr toilet $200.00
Water extraction $250.00
Mainline $250.00
Total $879.00
Plus 3% credit card convenience fee $26.37
So the total should have been $905.37 BUT the... read more invoice was for $909.76?!
You may say it's only a very small difference, but my main beef was they did not call me to let me know how much it was going to cost instead of obtaining approval from the tenant. Yes it did have to be cleared but I think they should let the owner know first exactly how much it was going to cost plus the 3% credit card convenience fee that will be charged on top of it. I would have appreciated a full disclosure, and an accurate billing total.

  Vince and his installer Jim saved Thanksgiving. The night before Thanksgiving we came home and our tankless water heater had quit on us. We began calling around in hopes to... read more find a plumber who might have a tankless water heater on their truck or in their warehouse. Vince said he didn't have one but might be able to get one in the morning. He also recommended calling some of the bigger companies that night as they might have one in stock. Needless to say we couldn't find one that night and Vince went to work early on Thanksgiving morning. He found a warehouse that would open up for him and was able to get the parts needed. Jim arrived quickly and got to work. We are thankful for Jim who did sacrifice time with his family to get us up and running. Jim worked cleanly and quickly while communicating through the whole process. Thank you Vince and Jim again. I will definitely be using A1 again in the future.

  I called for replacement of the washing machine intake valves. If our house had been built correctly, this would have been a very straight forward job. Unfortunately, the valves had... read more been soldered instead of installed with a threaded coupling. Ronald and Dominic discovered the problem, figured out how to fix it and worked diligently to get the job done. Later, I discovered a very small leak in one of the connections. I called the next morning and they were back out that day to fix the problem. This is the second time that we have used their services and, again, we are very happy with the service provided.

  We had a main line backup in a rental unit and Vince had a crew out to us in 30 mins. Ron and D were very polite and calm while... read more dealing with a tough blockage. Ron snaked it once - it didn't clear. He did it a second time and it was cleared. But Ron wasn't going to leave without ensuring there was no further blockage. He snaked a third time and removed a deeper blockage than we knew about. He said he's "not a quitter"! and didn't want to leave without ensuring that they left us with cleared pipes all the way through. Thanks Vince, Ron, and D!

  Called A1 Best first thing in the morning was expecting to need to wait a day for service but they came out that afternoon. The technician, German, was super... read more professional and didn't leave until he was completely sure the issue (a Leak) was fixed properly. Highly recommended

  I called after 8 AM this morning. Araceli cheerfully answered the phone and I was able to communicate perfectly what we needed. German was out within the hour,... read more listened to what we wanted done, got the faucet exactly as we described it, fixed it on the first try, and was done by noon. Also, we spent much less than I feared the bill would be before I called. I couldn't have asked for a better job. Our sink is up and running better than it did before. Thank you, A1 Best Plumbing! We will use you next time we have a plumbing problem.

  Very professional. Timely, courteous, reasonable, and expert workmanship. When Mike Diamond fumbled, A1 picked up the job and scored big time!!! Grateful for Vince as a problem solver, and especially... read more Ron and Dominique for their work ethic, professionalism, and quality of work. Honest problem solvers.

I will call A1 again without hesitation. Real Pros.

  Great, fast and efficient service. Ronald and German installed my water heater and left the area cleaner and better than before. These gentlemen are knowledgeable professionals and they did excellent... read more work. Zero complaints from me.