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I'm very satisfied with A1 Best Plumbing services. This is the first time I use them. I called them late last evening and they took my call. Their prompt response... read more and effectiveness in installing a new water heater this morning is greatly appreciated. German, the technician, was very courteous, prompt and efficient. Thanks you!
We had an emergency plumbing issue on Sunday evening of Thanksgiving Holiday. After making a call to A1 Best Plumbing they send Ronald and Dominique to evaluate the issue. They... read more were very good with their communication and showed up promptly. The entire problem was identified and fixed in about an hour after I made my initial call. I am very satisfied with their service, promptness, and professionalism. I will definitely use their services in the future if the need arises.
I am so happy I found A1 Best Plumbing. I had an urgent situation with a blockage in the main pipe. It was found to have roots in the main... read more and we will call them back for this issue as well as any plumbing problems in the future. Vincent made it happen for Ron and Dominique to come and handle the problem. They were knowledgeable, diligent and very professional.
A five star rating for Ron and Dominique for a terrific job.
Vince and his installer Jim saved Thanksgiving. The night before Thanksgiving we came home and our tankless water heater had quit on us. We began calling around in hopes to... read more find a plumber who might have a tankless water heater on their truck or in their warehouse. Vince said he didn't have one but might be able to get one in the morning. He also recommended calling some of the bigger companies that night as they might have one in stock. Needless to say we couldn't find one that night and Vince went to work early on Thanksgiving morning. He found a warehouse that would open up for him and was able to get the parts needed. Jim arrived quickly and got to work. We are thankful for Jim who did sacrifice time with his family to get us up and running. Jim worked cleanly and quickly while communicating through the whole process. Thank you Vince and Jim again. I will definitely be using A1 again in the future.
I called for replacement of the washing machine intake valves. If our house had been built correctly, this would have been a very straight forward job. Unfortunately, the valves had... read more been soldered instead of installed with a threaded coupling. Ronald and Dominic discovered the problem, figured out how to fix it and worked diligently to get the job done. Later, I discovered a very small leak in one of the connections. I called the next morning and they were back out that day to fix the problem. This is the second time that we have used their services and, again, we are very happy with the service provided.
Very professional. Timely, courteous, reasonable, and expert workmanship. When Mike Diamond fumbled, A1 picked up the job and scored big time!!! Grateful for Vince as a problem solver, and especially... read more Ron and Dominique for their work ethic, professionalism, and quality of work. Honest problem solvers.
I will call A1 again without hesitation. Real Pros.
Ron and Dominique were determined to solve my plumbing issues. I live in a building that consistently has issues with the plumbing and I knew the job could be... read more a challenge. They were both professional, came in a rush, and completed the job with care & patience. I appreciate the great level of service provided!
We had a main line backup in a rental unit and Vince had a crew out to us in 30 mins. Ron and D were very polite and calm while... read more dealing with a tough blockage. Ron snaked it once - it didn't clear. He did it a second time and it was cleared. But Ron wasn't going to leave without ensuring there was no further blockage. He snaked a third time and removed a deeper blockage than we knew about. He said he's "not a quitter"! and didn't want to leave without ensuring that they left us with cleared pipes all the way through. Thanks Vince, Ron, and D!
Service call $179.00
Rancr toilet $200.00
Water extraction $250.00
Mainline $250.00
Total $879.00
Plus 3% credit card convenience fee $26.37
So the total should have been $905.37 BUT the... read more invoice was for $909.76?!
You may say it's only a very small difference, but my main beef was they did not call me to let me know how much it was going to cost instead of obtaining approval from the tenant. Yes it did have to be cleared but I think they should let the owner know first exactly how much it was going to cost plus the 3% credit card convenience fee that will be charged on top of it. I would have appreciated a full disclosure, and an accurate billing total.