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Service call $179.00
Rancr toilet $200.00
Water extraction $250.00
Mainline $250.00
Total $879.00
Plus 3% credit card convenience fee $26.37
So the total should have been $905.37 BUT the... read more invoice was for $909.76?!
You may say it's only a very small difference, but my main beef was they did not call me to let me know how much it was going to cost instead of obtaining approval from the tenant. Yes it did have to be cleared but I think they should let the owner know first exactly how much it was going to cost plus the 3% credit card convenience fee that will be charged on top of it. I would have appreciated a full disclosure, and an accurate billing total.
Ron and Dominique were determined to solve my plumbing issues. I live in a building that consistently has issues with the plumbing and I knew the job could be... read more a challenge. They were both professional, came in a rush, and completed the job with care & patience. I appreciate the great level of service provided!
Vince and his installer Jim saved Thanksgiving. The night before Thanksgiving we came home and our tankless water heater had quit on us. We began calling around in hopes to... read more find a plumber who might have a tankless water heater on their truck or in their warehouse. Vince said he didn't have one but might be able to get one in the morning. He also recommended calling some of the bigger companies that night as they might have one in stock. Needless to say we couldn't find one that night and Vince went to work early on Thanksgiving morning. He found a warehouse that would open up for him and was able to get the parts needed. Jim arrived quickly and got to work. We are thankful for Jim who did sacrifice time with his family to get us up and running. Jim worked cleanly and quickly while communicating through the whole process. Thank you Vince and Jim again. I will definitely be using A1 again in the future.
Vince and his team when out of the way to get my toilet fixed afterhours on a weekday. I am so grateful. Special thanks to Dominique. This company truly is 24/7.
Very professional. Timely, courteous, reasonable, and expert workmanship. When Mike Diamond fumbled, A1 picked up the job and scored big time!!! Grateful for Vince as a problem solver, and especially... read more Ron and Dominique for their work ethic, professionalism, and quality of work. Honest problem solvers.
I will call A1 again without hesitation. Real Pros.
We had an emergency plumbing issue on Sunday evening of Thanksgiving Holiday. After making a call to A1 Best Plumbing they send Ronald and Dominique to evaluate the issue. They... read more were very good with their communication and showed up promptly. The entire problem was identified and fixed in about an hour after I made my initial call. I am very satisfied with their service, promptness, and professionalism. I will definitely use their services in the future if the need arises.
We had a problem with our water heater on a Sunday night. Vince was helpful on the phone and then Ron and Dominique arrived early the next morning to fix... read more the leak. All in all a great experience with A1!
I had main line clogged in North Long Beach and of course everyone wants to charge a million dollars or arrive at 8am the following day. That's guys we're prompt... read more and ready to knock it out. The were professional and to care of my situation professionally when others weren't able to. Definitely adding them to my vendors list. Thanks Ronald for going the extra mile in making sure everything was good.
I am very disappointed in the service from this company. The owner was very rude and unprofessional. Our work that was done was never completed because the job was larger... read more than anticipated-our main valve needed repairing but the tech had to go to another job. We had to pay him before we left. He said he or someone else would be back in the morning to finish the main water valve between 10-12. No one showed up and we had been without water more than 24 hrs. I called the tech and he said the owner was supposed to call us-but he didn't. He also said the owner refused the work because the job was "a can of worms"-no call or anything to even tell us they refused the work. We had to call another plumber and they did the main valve no problem. When we turned the water back on, we noticed the cold water wasn't working at the kitchen sink due to a broken part where the A1 tech was working the day before. I called to have them come back out to finish the job but the owner refused to without charging us almost another $200. We will never give this company another cent and I will caution everyone I know to steer clear of them.